We're ready to take all your questions and help you in the process.
We are available through all the main service channels.
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If you can’t find the answer you are looking for, please contact us through our service channels.
All information kept at Yellowling is protected in server databases stored in ISO/IEC 27001:2013 certified Data Center and connections with SSL encryption from SOC 1 type II international certifications (SSAE 16 and ISAE 3401) And SOC 2 type II plus PCI DSS level 1 certification.
Yellowling does not have access to your payment information, like credit card number, making your transactions 100% secure. If you have any questions, please contact us.
Your documents are saved only after you quote is approved. You’ll have access to the prices and delivery dates before we send your documents to our servers.
All members, directors, employees, translators, reviewers and partners of Yellowling are required to sign a Non Disclosure Agreement (NDA), encompassing all user data and information, such as personal data, documents, financial data, and other shared data. For all translation services hired, we’ll only share what’s essential for the translator to perform the services. No personal and contact information is shared.
In terms of the scope of our services and their suitability for data protection and privacy regulations, we address the matter with the highest priority, respecting and following the technical criteria established by the regulations: GDPR - Regulation (EU) 2016/679 (General Data Protection Regulation), Brazilian General Data Protection Act (LGPD) - Law No. 13.709 of August the 14th, 2018, Internet Civil Framework of Brazil (Marco Civil) - Law No. 12.965 of April the 23th, 2014, pursuant to articles 37, 38 and 39 of the GDPR.
Para mais detalhes sobre as medidas adotadas, click here.
Yes, we are the largest translation services platform in Latin America, with more than 2000 satisfied customers. We are Yellowling Technology, LLC, a company duly registered and regulated by Law.
Our services are spread on a global level. We’re headquartered at Rua Samuel Heusi, 190 - Sala 905, CEP 88301-320 Itajaí, Santa Catarina.